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EntroLead Privacy Policy

Last updated: 14 December 2025

This EntroLead Privacy Policy explains how EntroLead (“we”, “us”, “our”) collects, uses, shares, and protects your personal data when you visit or use our website.

1. Who we are

Data Controller: EntroLead
Website: entrolead.com
Email: info@entrolead.com
Phone: +355 69 123 4567
Address: Street M.shyri Nr4, Tirana, Albania

2. What data we collect

2.1 Data you provide

We may collect data you provide directly, for example when you fill out a form or contact us:

  • full name;

  • email address;

  • phone number;

  • company name and related information;

  • messages and requests submitted through the website.

2.2 Technical and usage data

When you browse the website, we may automatically collect certain data:

  • IP address;

  • browser type and user agent;

  • pages visited and time spent on the site;

  • technical information used for security and spam/abuse prevention.

3. Why we process data (purposes)

We process your personal data to:

  • respond to requests submitted via forms, email, or other channels;

  • provide services and operational communications related to your project;

  • manage comments and prevent spam;

  • improve the website and user experience;

  • ensure security, prevent fraud, and protect our infrastructure.

4. Legal basis (GDPR) for processing

Where applicable, we process personal data based on one or more of the following legal bases:

  • Consent (e.g., when you voluntarily submit a request or accept non-essential cookies);

  • Performance of pre-contractual/contractual measures (e.g., evaluating your request and starting the project);

  • Legal obligation (e.g., administrative/accounting obligations when relevant);

  • Legitimate interests (e.g., website security, spam prevention, and protection of rights and services), balanced with your rights and freedoms.

5. Comments

When visitors leave comments on the site, we collect:

  • the data shown in the comments form;

  • the visitor’s IP address;

  • the browser user agent string (to help spam detection).

5.1 Gravatar

An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. After approval of your comment, your profile picture may be visible publicly in the context of your comment.
Gravatar privacy policy: https://automattic.com/privacy/

6. Media (uploaded images and files)

If you upload images to the website, we recommend avoiding images with embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images on the website.

7. Cookies

Cookies are small files stored in your browser to improve your experience on the website.

7.1 Comment cookies

If you leave a comment, you may opt in to saving your name, email address, and website in cookies. Duration: 1 year.

7.2 Login cookies

If you visit our login page, we set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

7.3 Cookies after login

When you log in, we set cookies to save:

  • login information (duration: 2 days);

  • screen display preferences (duration: 1 year).

If you select “Remember Me”, your login will persist for 2 weeks. If you log out, the login cookies will be removed.

7.4 Editing or publishing cookies

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

8. Embedded content from other websites

The site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves the same way as if you visited the other website directly.

These websites may:

  • collect data about you;

  • use cookies and additional third-party tracking;

  • monitor your interaction with the embedded content, including tracking if you have an account and are logged in to that website.

9. Who we share your data with

We share data only when necessary and proportionate, for example with:

  • technical providers (hosting, maintenance, email services);

  • anti-spam and security tools;

  • providers required for the website to function.

9.1 Password reset

If you request a password reset, your IP address may be included in the reset email.

10. International data transfers

Some providers may process data outside the European Economic Area. Where required, we implement appropriate safeguards (such as Standard Contractual Clauses or equivalent measures).

11. How long we retain your data

11.1 Comments

Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.

11.2 Registered users (if any)

For users who register on our website (if available), we store the personal information provided in the user profile. Users can view, edit, or delete their personal data at any time (except they cannot change their username). Website administrators can also view and edit that information.

11.3 Requests and contacts

We retain contact and request data for as long as needed to manage communication and, where relevant, for organizational, legal, and security purposes.

12. Your rights (GDPR)

Where applicable, you have the right to:

  • access your data;

  • correct inaccurate data;

  • delete your data (within legal limits);

  • restrict processing;

  • object to processing in certain cases;

  • data portability (where applicable);

  • withdraw consent at any time (without affecting the lawfulness of processing prior to withdrawal).

12.1 How to exercise your rights

For requests related to your personal data, contact us at: info@entrolead.com

12.2 Complaints

If you believe processing violates applicable law, you may lodge a complaint with the competent supervisory authority.

13. Data security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure.

14. Minors

The website and services are not intended for minors. If you believe a minor has provided personal data to us, contact us to request removal.

15. Changes to this policy

We may update this policy from time to time. We will publish the updated version on this page and indicate the updated date.

16. Where your data is sent

Visitor comments may be checked through an automated spam detection service.